Terms of service

Terms of Service

These Terms of Service govern your use of the NALEMIQ website and any purchases made through our store. By accessing our website or placing an order, you agree to these terms.

Products and information
NALEMIQ sells dietary supplements intended for general wellness support. Information provided on this website is for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult a healthcare professional before using a dietary supplement.

Orders
We reserve the right to accept, refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock or fulfilment issues, or incorrect customer information.

Pricing and payment
Prices are shown in US dollars unless stated otherwise. Applicable taxes may be added at checkout. Payment must be successfully authorised before an order can be processed.

Subscriptions
Subscription purchases automatically renew at the frequency and price shown at checkout until cancelled. Customers may manage, skip, pause, or cancel subscriptions through their customer account. To avoid a future renewal charge, cancellation should be completed before the next scheduled billing date.

Shipping
Shipping times are estimates and are not guaranteed. Please ensure all delivery information is complete and accurate. Our Shipping Policy forms part of these Terms.

Returns and refunds
Returns, replacements, refunds, damaged items, lost parcels, and order issues are handled in accordance with our Return & Refund Policy.

Website use
You may not misuse our website, interfere with its operation, attempt unauthorised access, submit fraudulent orders, or use our services for unlawful purposes.

Intellectual property
NALEMIQ branding, designs, graphics, written content, and other original materials on this website may not be copied, reproduced, or commercially used without permission.

Accuracy of information
We aim to keep product descriptions, prices, availability, and website information accurate, but errors may occasionally occur. We reserve the right to correct errors and update information where necessary.

Limitation of liability
To the fullest extent permitted by applicable law, NALEMIQ is not responsible for indirect, incidental, or consequential losses arising from use of our website or products. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

Changes to these Terms
We may update these Terms from time to time. The version displayed on our website at the time of purchase will apply to that transaction.

Contact
Questions regarding these Terms can be submitted through the contact information provided on our website.