Refund policy

Return & Refund Policy

Because our products are dietary supplements, we do not accept returns or provide refunds for change of mind or buyer’s remorse.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving your order. Include your order number, a brief description of the issue, and clear photographs where applicable. Approved claims will be eligible for a replacement or refund.

If your package is lost in transit, please contact us within 30 days of the estimated delivery date. Approved lost-package claims may be replaced or refunded.

Refunds or replacements are not available where delivery issues result from an incorrect or incomplete address supplied by the customer, an unclaimed shipment, refusal of delivery, unpaid customs charges, or other circumstances outside our control.

Once an order has entered production or fulfilment, it may no longer be possible to cancel it.

If a refund is approved, it will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Please contact us before attempting to return any product.